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Fees: None
Deposit: Instant
Cashout: Up to 5 days

Unlike many European countries, gambling in Belgium has been legal since 2011. However, it can still be challenging to find a reliable payment method to help you deposit into your online casino account. With many banks denying transactions to these merchants, Hello Bank uses Bancontract, which not only allows these transactions but does so swiftly and securely.

Hello Bank is rising quickly to become one of Belgium’s casinos' payment methods. Find out all about Hello Bank and how it works on this page and check out our list of the best Hello Bank casino sites.

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Founded in 2013, Hello Bank currently accepts customers based in Belgium, France, Germany (under Consorbank), Czech Republic, and Austria. Hello Bank is presently owned and operated by Paribas Bank but prides itself on being the first fully digital mobile bank accessible in Europe.

With over 3 million current customers, Hello Bank is steadily becoming a popular payment method for online gamblers and shopping and entertainment.

Hello Bank is still attracting customers because it is quick and easy to use and has no transaction fees compared to its competition. In addition to this, Hello Bank offers its users multiple language options and ensures that every transaction is secure.

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Before you can deposit into an online casino using Hello Bank, you must hold a Hello Bank account and have available funds. Once that’s done, here’s how to deposit:

  1. Find an online casino that accepts Hello Bank.
  2. Head to the banking area and select Hello Bank from the available payment methods. (This may be under Visa/MC depending on the Hello Bank card you hold).
  3. Enter how much you want to deposit and click submit.
  4. Enter your Hello Bank card details when prompted.
  5. You will be redirected back to the casino when the transaction is approved.

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One of the main reasons customers continue to sign up and use Hello Bank is their lack of fees. As long as you make domestic transfers (e.g., to a bank within your country), your transactions will remain free. This will include deposits into your casino account if it operates and is licensed in your country.

That said, some casinos may be charged a transaction fee from Hello Bank, which may be passed on to the customers. As such, it is always worth checking this before you make your deposit.

Hello Bank does not impose a minimum or maximum spend limit on their transactions either, which means you can spend your money as you please. Remember that most online casinos will have these in place, though, and by signing up an account with them, you will have to adhere to the minimum and maximum spend limit set by the casino.

Some fees are charged by Hello Bank, which can all be found online and will be clearly shown to you before your transaction is processed. However, the most prominent is a fee of €7.26 for each failed transaction due to insufficient balance. Always make sure your account has the correct funds available when attempting a transaction.

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As with most available banks, the withdrawal speed from Hello Bank is estimated between 1-3 banking days. Hello Bank advises that as soon as they receive the money from the merchant, they will place it into your account and be available to spend within 24 hours.

Many factors can influence the withdrawal speed at an online casino. If you need to verify your account or provide documents, this will slow things down. If you have a large balance, you may also need to withdraw in separate transactions, taking longer to get your cash.

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The Hello Bank payout speed depends on the casino itself. When a player requests a withdrawal, it’s passed on to a payments team to process and approve. A lower quality Hello Bank casino may take longer to do this and cause delays in getting your cash. Therefore, it’s essential to choose one of the best Hello Bank online casinos, like those listed below:

No.
Online Casino Hello Bank Deposit Hello Bank Cashout
1 GG Bet Casino Yes Yes
2 Happy Spins Casino Yes Yes
3 Casinoly Casino Yes Yes
4 Casino Universe Yes Yes
5 Neon54 Casino Yes Yes
6 Casiqo Casino Yes Yes
7 Turbico Casino Yes Yes
8 Nightrush Casino Yes Yes

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Hello Bank is famous throughout Europe, but they only allow users in Belgium to gamble with them. There are many perks and drawbacks to using Hello Bank to gamble, and here are our pros and cons:

  • Deposits are credited instantly
  • The Hello Bank platform is efficient and user-friendly
  • Hello Bank is safe and secure to use at your favorite casino
  • No deposit fees when adding money to your casino account
  • Hello Bank is not accepted at all casinos
  • ello Bank will charge a fee if you do not have enough in your account to cover the total cost of your transaction
  • Gambling is only available with Hello Bank in Belgium

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Another great reason to use Hello Bank at your online casino is that you can claim bonuses that may be available because they offer instant deposits. While many digital wallets are excluded from claiming bonuses on deposits, Hello Bank is not one of them.

When depositing with Hello Bank, users can benefit from rewards such as casino sign up bonus where you can play with more than you deposit, free spins on specific games, promotional giveaways, and even the chance to win some fantastic merchandise in tournaments rewards.

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Hello Bank has an array of helpful information in the help section of their website, where they advise that most queries can be answered. Their FAQs will cover their most asked questions, and they have search functionality to assist your query.

Hello Bank announces all customers to try their help section before reaching out to a staff member. That said, should you still need help, then you can either fill out a query online, and someone will call you back, or you can access their live chat through your banking app.

If you prefer to reach out via telephone, you can contact the team on 02-43-34-145, from Monday to Friday from 7:00 to 22:00, and Saturday from 9:00 to 17:00.

Hello Bank cannot currently contact them via email unless you are unsatisfied with their previous responses. If this is the case, you can email [email protected], where someone will review and get back to you asap.

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While Hello Bank casino sites are rising and more brands are starting to support the payment method, it’s not available everywhere yet, so you may need an alternative. Although Hello Bank offers its reasons to use them over other known methods, should you need, here are similar options:

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The most crucial aspect of any casino site is its safety and security. Before registering at any online casino, you should check that it is properly regulated and licensed by a recognized gambling body. This means that the casino is compliant and is subject to regular checks for safety and fairness.

Our expert team has vetted every online casino with Hello Bank on this page before being recommended to our readers. If you use a Hello Bank casino other than our website, you should be vigilant with your personal and financial information.

All transactions when using Hello Bank are made secure by their use of some of the latest available technology. Hello Bank has a team that reviews all their dealings and raises any potentially fraudulent activity. Hello Bank ties their banking system to the WAP2 key on your mobile phone, and as such, if this is ever lost or stolen, then Hello Bank advises you to request your sim card be blocked straight away.

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To gamble with Hello Bank, you must be a resident in Belgium and have a fully activated account. To fully activate your account, Hello Bank may request specific documentation from you if they cannot locate complete details about you during their online checks.

Hello Bank does not charge their users a fee for depositing to or withdrawing from a casino account; however, they have a high cost of €7.26 for each failed transaction due to an insufficient balance. As such, always make sure you have the correct amount of funds available before you make your deposits.

Even for complete beginners, Hello Bank makes transactions easy and user-friendly. They offer customer support during convenient times and over six days a week. With no fees or spending limits, it is easy to see why Hello Bank remains a superior choice for gamblers throughout Belgium.

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Hello Bank is owned and operated by BNP Paribas Fortis, who work in Belgium under the National Bank of Belgium (NBB) and Financial Services and Markets Authority (FSMA).

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Haven’t you found what you’re looking for yet? Then, check out our answers to the frequently asked questions about Hello Bank casinos below.

Can I use Hello Bank at online casinos?

Yes, online casinos in Belgium accept Hello Bank for deposits and withdrawals. Some of the very best Hello Bank casino sites are listed on this page.

Is Hello Bank free to use to gamble?

Hello Bank does not charge a fee for depositing or withdrawing into a casino account but will have fees if you do not have enough to cover your transaction.

Which countries accept Hello Bank?

Hello Bank is available in Belgium, France, Germany (under Consorbank), the Czech Republic, and Austria but only allows users in Belgium to gamble.

Mike Lorente
Author & Casino Bonus Expert Mike Lorente verified symbol
Mike started his CasinoTopsOnline journey as a freelance writer and joined the team full-time shortly after. His expertise and knowledge base on casino bonuses has become extensive over the years. With a passion for giving our readers all the tips and strategies on which casino offer suits them best, Mike delivers detailed articles and goes the extra mile by explaining all the fine print in the bonus terms and conditions to help players around the world make an informed decision which is beneficial to them, no matter what experience they have.
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